WhatsApp service disruptions

Incident Report for Jelou

Resolved

After the testing and monitoring we can confirm the normalization of the messages of the WhatsApp accounts.

Posted Mar 04, 2024 - 20:50 GMT-05:00

We observe a gradual improvement in the incoming chats.

We are currently monitoring this fix.

Posted Mar 04, 2024 - 19:46 GMT-05:00

The issue has been identified and escalated to the proper team.

We're working alongside the Meta team providing the corresponding evidence.

Posted Mar 04, 2024 - 18:05 GMT-05:00

This incident affected: Channels (WhatsApp).