Messaging service maintenance

Scheduled Maintenance Report for Jelou

Completed

The scheduled maintenance has been completed.
Posted Mar 13, 2024 - 01:30 GMT-05:00

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 12, 2024 - 23:45 GMT-05:00

Scheduled

On March 12, from 23:45 to 01:30, we will be performing a general maintenance of our messaging service.
We want to ensure that our system is running optimally and provide you with the best possible experience.

The good news is that this maintenance will not impact the availability of the service at all. There will be no downtime, but some delays in accessing your information may occur. Therefore, you will be able to continue using our platform during this period.

However, we understand that you may have questions or concerns.
If you need assistance or have any questions or concerns about this maintenance, please do not hesitate to contact us at ayuda@jelou.ai. We are here to assist you at all times!

Thank you for your understanding and continued support.
Posted Feb 27, 2024 - 11:04 GMT-05:00
This scheduled maintenance affected: Channels (WhatsApp, Web Widget, Facebook Messenger, Email, Alexa, Google Assistant, Facebook Feed), API (Jelou API), and Platform (Metrics, Multiagent Panel, Monitoring, Outbound Campaigns).