It was identified that the problem was due to an unannounced block by the provider, which was checked thoroughly and the service was reconnected correctly. We observed that the service is returning correct response since 05/23/2024 05h00 GTM-5.
We thank you for your patience and in case of any doubt you can contact us at ayuda@jelou.ai.
Posted May 23, 2024 - 09:03 GMT-05:00
Investigating
We are currently experiencing service interruptions with Civil Register - Ecuador
Posted May 21, 2024 - 21:12 GMT-05:00
This incident affected: External Services (Civil Register - Ecuador).