Platform scheduled maintenance

Scheduled Maintenance Report for Jelou

Completed

The scheduled maintenance has been completed.
Posted May 09, 2024 - 02:00 GMT-05:00

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 09, 2024 - 00:00 GMT-05:00

Scheduled

In order to improve the performance of our platform and increase the satisfaction of our users, we will perform preventive maintenance on our systems to improve the performance and stability of the service. This maintenance will directly contribute to improving the user experience.

We expect that this maintenance will not affect service availability, but there may be some latency during the process.

If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai.

Thank you for your continued trust in us and for being part of our community.

We will continue to work hard to provide you with exceptional service.
Posted May 06, 2024 - 12:40 GMT-05:00
This scheduled maintenance affected: API (Jelou API, Payments API, Ecommerce API) and Platform (Metrics, Builder, Multiagent Panel, Monitoring, Datum).