After monitoring the platform, we no longer observe degraded performance.
Posted May 21, 2024 - 17:08 GMT-05:00
Monitoring
The intermittent issues occurred in the communication between two services. The service has now been stabilized, and we are continuously monitoring the situation.
Posted May 21, 2024 - 11:04 GMT-05:00
Investigating
We are currently experiencing partial service interruptions within apps.jelou.ai.
Posted May 21, 2024 - 08:47 GMT-05:00
This incident affected: Website, API (Jelou API), and Platform (Metrics, Builder, Multiagent Panel, Monitoring, Datum, Outbound Campaigns).