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The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
To enhance our platform's performance and provide a superior user experience, we will be performing a scheduled system upgrade. This maintenance aims to improve service stability and efficiency, resulting in a better experience for you. Maintenance Details: - Date and Time: Between 12:00 a.m. and 2:00 a.m. - Impact: During this period, temporary service interruptions may occur. We recommend avoiding the use of the platform during this time, as you may experience disconnections. We are committed to minimizing disruptions and appreciate your understanding as we work on these improvements. For any questions or assistance related to this process, please contact our support team at: ayuda@jelou.ai. Reference Time Zones: - Colombia (GMT-5): 12:00 a.m. - Mexico (GMT-6): 11:00 p.m. - Brazil (GMT-3): 2:00 a.m. Thank you for your trust and for being part of our community! We will continue striving to deliver exceptional service.
In order to improve the security of our platform and increase the satisfaction of our users, we will perform preventive maintenance on our systems. This work will contribute to improving the environment, as well as the stability and availability of our database services. Service interruptions may occur during maintenance. We will endeavor to keep these interruptions to a minimum. If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai. Thank you for your continued trust in us and for being part of our community. We will continue to work hard to provide you with exceptional service. Schedule: - EC: 00:00 (GMT-5) - MX: 23:00 (GMT-6) - BR: 02:00 (GMT-3)
Civil Register will be undergoing scheduled maintenance during this time.
This incident has been resolved.
Please be informed that there is currently an error affecting Civil Register services, which may result in some delays. We are monitoring the situation and will keep you updated as more details become available. Thank you for your understanding. If you have any immediate concerns, please feel free to reach out to our support number https://wa.link/m5w44v
In order to improve the security of our platform and increase the satisfaction of our users, we will perform preventive maintenance on our systems. This work will contribute to improving the environment, as well as the stability and availability of our database services. Service interruptions may occur during maintenance. We will endeavor to keep these interruptions to a minimum. If you have any issues or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai. Thank you for your continued trust in us and for being part of our community. We will continue to work hard to provide you with exceptional service. Schedule: - EC: 00:00 (GMT-5) -MX: 23:00 (GMT-6) - BR: 02:00 (GMT-3)
A fix has been implemented and we are monitoring the results.
We would like to inform you that there are disruptions affecting messages sent from Instagram verified accounts. This issue includes the delivery of nonsensical messages. The Meta team is currently reviewing the situation to identify and resolve the cause. We will provide updates as soon as more information becomes available. Thank you for your understanding.
In order to improve the performance of our platform and increase the satisfaction of our users, we will perform a maintenance of our systems. This work will contribute to improve the environment as well as the stability and availability of our database services. Service interruptions may occur during maintenance. We will strive to keep these interruptions to a minimum. If you have any problems or need help understanding this change, please contact the respective support teams for coordination: ayuda@jelou.ai. Thank you for your continued trust in us and for being part of our community. We will continue to work hard to provide you with exceptional service. Hours of operation: - EC: 00:00 (GMT-5) - MX: 23:00 (GMT-6) - BR: 02:00 (GMT-3)
Meta has applied a patch, and the issue that caused intermittent delays has now been resolved
We found the issue, and it is due to vendor level Meta. Meta is implementing the solution to reduce outbound message delivery times.
We are currently experiencing a delay of approximately 5 minutes in WhatsApp message processing. The issue is under investigation.
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nov 2024 a ene 2025
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